Frequently Asked Questions

Aap Ki Kaksha is an online learning platform founded by educator Sakshi Singh. We provide comprehensive coaching, study materials, books, and video lectures for students preparing for Jharkhand Academic Council (JAC), Bihar School Examination Board (BSEB), and other competitive examinations. Our mission is to make quality education accessible and affordable for every student in India.

The package size of Aap Ki Kaksha study materials and books varies depending on the course or product. Physical book packages are shipped in lightweight, durable packaging. PDF notes and digital materials are typically a few megabytes in size and can be downloaded directly from your student dashboard after enrolment. Exact dimensions and weight are mentioned on the respective product pages.

To register on Aap Ki Kaksha, visit our official website aapkikaksha.in and click on the Login / Sign Up button in the top-right corner. Enter your name, email address, and create a password. You can also register using your Google account for a faster sign-up process. Once registered, you will receive a confirmation email to verify your account.

For Aap Ki Kaksha registration, you need to provide your full name, a valid email address, and a secure password. Optionally, you can also provide your phone number for OTP-based login and order updates. If you are registering through Google, your name and email will be automatically fetched from your Google account.

Yes, registration on Aap Ki Kaksha is completely free. You can create an account without any charges. Free registration gives you access to browse courses, view sample study materials, read blog posts, and add books to your wishlist. You only need to pay when you enroll in a paid course or purchase books.

To log in to your Aap Ki Kaksha account, click the Login / Sign Up button on the top-right corner of the website. Enter your registered email address and password, then click the Login button. You can also log in using your Google account by selecting the Google sign-in option. After successful login, you will be redirected to your dashboard.

If you forget your Aap Ki Kaksha login password, click on the Forgot Password? link on the login page. Enter your registered email address, and we will send you a password reset link. Follow the instructions in the email to create a new password. If you do not receive the email, please check your spam folder or contact our support team.

Currently, Aap Ki Kaksha login is primarily done using your registered email address or Google account. If you have provided your mobile number during registration, you may also receive OTP-based login options. We are working on adding full mobile number login support in a future update for even easier access.

If you are not receiving the OTP during login, please check the following: ensure you have entered the correct mobile number or email, check your spam or promotions folder if using email OTP, make sure your mobile network is stable, and verify that your device has not blocked messages from our sender. If the issue persists, wait a few minutes and request a new OTP. Contact our support team if you continue to face issues.

After logging into your Aap Ki Kaksha account, click on your profile avatar or name in the top-right corner and select My Profile from the dropdown menu. Your enrolled courses will be listed in the Courses section of your dashboard. You can click on any course to access video lectures, study materials, notes, and progress tracking.

Aap Ki Kaksha study PDFs can be downloaded from your student dashboard after enrolling in a course. Go to the specific course page from your profile, and you will find a Downloads or Materials section containing all available PDF notes, worksheets, and study resources. Simply click the download button next to each file to save it to your device.

Aap Ki Kaksha offers some free sample PDF notes and study materials that can be downloaded without any payment. However, comprehensive course PDFs, detailed notes, and premium study resources are available to students who have enrolled in paid courses. Free resources can be accessed from the Blogs section and select course preview pages.

To download course materials and notes in PDF format, log in to your Aap Ki Kaksha account, navigate to your enrolled course from the profile dashboard, and open the Materials or Resources tab. You will see a list of downloadable PDF files. Click the download icon or button next to each file. On mobile devices, the PDF will open in your browser for viewing and saving.

Yes, you can access and download Aap Ki Kaksha PDF notes on mobile devices including Android phones, iPhones, and tablets. The PDF files open directly in your mobile browser, and you can save them to your device for offline reading. For the best experience, we recommend using the Aap Ki Kaksha mobile app which provides seamless access to all study materials.

The official Aap Ki Kaksha website is aapkikaksha.in. All courses, books, study materials, blog articles, and student services are available through this website. We also maintain official channels on YouTube, Telegram, and WhatsApp for additional learning resources and student communication. Always ensure you are on our official website for secure transactions.

To browse courses on the Aap Ki Kaksha website, click on the Courses link in the top navigation menu. You will be taken to the courses page where you can view all available courses sorted by subject, exam, and class. Each course card shows the title, description, price, and key highlights. Click on any course to view detailed information, syllabus, and enrolment options.

Yes, you can purchase books and study materials directly from the Aap Ki Kaksha website. Visit the Books section or navigate to the Book Order page from your dashboard. Browse available books, add them to your cart, and proceed to checkout. We offer secure payment options including UPI, bank transfer, and other digital payment methods. Books are delivered to your doorstep.

Yes, the Aap Ki Kaksha website uses SSL/TLS encryption to secure all data transmitted between your browser and our servers. All payment transactions are processed through secure payment gateways that comply with industry security standards. Your payment details are never stored on our servers. Look for the padlock icon in your browser's address bar to verify the secure connection.

The Aap Ki Kaksha mobile app can be downloaded from the Google Play Store for Android devices. Simply search for Aap Ki Kaksha on the Play Store and click Install. For iOS devices, the app will be available soon on the Apple App Store. Alternatively, you can access all features of Aap Ki Kaksha through the mobile-optimized website on your phone's browser.

The Aap Ki Kaksha app is currently available for Android devices on the Google Play Store. We are developing an iOS version for iPhone users, which will be launched soon. In the meantime, iPhone users can access the fully responsive Aap Ki Kaksha website through Safari or any mobile browser for a seamless learning experience.

The Aap Ki Kaksha app offers several benefits including offline access to downloaded study materials, push notifications for course updates and exam alerts, seamless video lecture playback, quick access to your enrolled courses, easy PDF downloads, and a user-friendly interface optimized for mobile learning. The app also supports background audio playback for lecture listening.

Yes, you can watch video lectures directly through the Aap Ki Kaksha app. All enrolled course videos are accessible from the course player within the app. The app supports high-quality video streaming, adjustable playback speed, and offline download for watching lectures without an internet connection. Video progress is automatically synced across devices.

To update your profile information in the Aap Ki Kaksha app, log in to your account, tap on your profile icon or avatar, and select Edit Profile or Settings. You can update your name, email address, phone number, shipping address, and profile picture. Changes are saved automatically and will reflect across both the app and website.

Yes, your Aap Ki Kaksha courses are accessible on both the website and the mobile app. Your account, enrolled courses, progress, downloads, and order history are synced across all devices. You can start a lecture on the website and continue from where you left off on the app, providing a seamless learning experience anytime, anywhere.

For login or registration issues, you can contact Aap Ki Kaksha support through multiple channels: email us at sakshisingh91103@gmail.com, call or WhatsApp us at +91 9470526747, or join our Telegram channel @AapKiKaksha1 for quick assistance. You can also use the Contact Us page on our website to submit a support request. We typically respond within 24 hours on weekdays.

To track your book orders on Aap Ki Kaksha, log in to your account and navigate to My Orders from the profile dropdown menu. You will see a list of all your orders with their current status. Click on any order to view detailed tracking information, including shipping updates, estimated delivery date, and courier partner details with a tracking link.

Students should choose Aap Ki Kaksha for its expert teaching by Sakshi Singh, affordable course fees, comprehensive study materials in both English and Hindi, structured curriculum aligned with JAC and BSEB boards, regular doubt-clearing sessions, downloadable PDF notes, video lectures with lifetime access, timely exam updates, and personal mentorship. Thousands of students across Jharkhand and Bihar trust Aap Ki Kaksha for their academic success.

To reset your Aap Ki Kaksha account password, go to the login page and click Forgot Password. Enter your registered email address and click Submit. You will receive a password reset link in your email inbox. Click the link, enter your new password, and confirm. Your password will be updated immediately, and you can log in using the new credentials.

Yes, you can change your email address after registration. Log in to your Aap Ki Kaksha account, go to your profile settings, and edit the email field. You may need to verify the new email address by clicking a confirmation link sent to it. Note that your email address is used for login and important notifications, so please ensure you enter a valid and accessible email.

Aap Ki Kaksha accepts multiple payment methods including UPI (Google Pay, PhonePe, Paytm), debit cards, credit cards, net banking, and bank transfers. All payments are processed through secure and trusted payment gateways. For book orders, you can also pay via Cash on Delivery (COD) in select areas. Payment confirmation is sent to your registered email and phone number.

Book delivery times from Aap Ki Kaksha typically range from 5 to 10 business days depending on your location. Orders within Jharkhand and Bihar are usually delivered faster (3-7 days). Remote or rural areas may take slightly longer. You will receive a tracking link once your order is shipped. If your order is delayed beyond the expected timeframe, please contact our support team.

Yes, Aap Ki Kaksha offers free courses and sample lessons for various subjects. These free resources include introductory videos, sample PDF notes, blog articles with study tips, and YouTube video lectures. Free courses are a great way to experience our teaching quality before enrolling in paid programs. Check the Courses page and filter by Free to see all available complimentary resources.

Refund requests for Aap Ki Kaksha courses are evaluated on a case-by-case basis. If you have not accessed the course content, you may request a refund within 7 days of purchase. Please contact our support team with your order details and reason for the refund request. Refunds for physical books are accepted only if the book is damaged or defective, within 7 days of delivery.

While Aap Ki Kaksha primarily focuses on JAC (Jharkhand Academic Council) and BSEB (Bihar School Examination Board) curricula, we also offer preparation materials for various competitive exams including JTET, JSSC, Bihar Board exams, and other state-level government job examinations. Check our Courses page for the latest offerings or contact us for specific exam preparation requirements.

To join the Aap Ki Kaksha Telegram group, search for @AapKiKaksha1 on Telegram or click the Telegram link available in the footer of our website. Our Telegram channel provides daily study tips, exam updates, free PDF notes, important announcements, and direct communication with the educator. Join our community to stay updated and connect with fellow students.

Yes, Aap Ki Kaksha offers regular test series and practice papers for enrolled students. These include chapter-wise tests, subject-wise mock exams, and full-length practice papers designed to simulate the actual exam pattern. Test performance is analyzed, and feedback is provided to help students identify strengths and areas for improvement.